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Posted 08.02.2021
Industry: IT & Telecommunications
Career level: Mid-level
Employment type: Full time
Job location: Karnataka, Bangalore
Salary offered Negotiable


Education: Specialist's Degree
Experience: 2-5 years
Languages: English, Hindi
Driving license: No

Job role

ob Title: Specialist, CNX Technology Solution factory Mgmt Job Description The Associate, Global Service Desk works within established procedures with a moderate degree of supervision and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position requires intermediate knowledge for hardware and software troubleshooting. Essential Functions/Core Responsibilities Coordinate as smart hands with different portfolio and engineering work groups Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes Perform hardware and software upgrades to peripheral equipment Attend to break/fix engagement as required by Situation Management for technology related problems and issues received from both internal and external clients Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system Perform site maintenance and safety checks of assigned equipment Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering Perform backup for the onsite servers and technologies Candidate Profile ü Bachelor's Degree in with 15-year Regular Education ü Proficient user of MS Office (MS Excel, PPT) ü ITIL Certification would be an added advantage ü Basic familiar with Technology related Term (Server. Network, Telecom, Datacom, Noc) would be an added advantage ü 2 to 3 years of relevant experience in a large corporate environment/BPO/ISP ü Effective communication skills, both written and verbal ü Ability to multi-task and meet timelines on deliverable ü Detail-oriented Proficient in Microsoft Office Career Framework Role Has developed knowledge and skills through formal training or considerable work experience. Entry level often for those with work experience in the skill area. Works within established procedures with a moderate degree of supervision. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: IND Bangalore - PTP Blk A, Grd-4th Flrs Language Requirements: English Time Type: Full time


Company background

About Concentrix Process: E- Mail Support Position: Process Associate Openings: 200 Qualification: Any graduates even with back logs & BE/BTECH can apply Except MBA/MCA/MCOM / Key skills: Excellent Communication E-mail drafting & Convincing Skills Salary: CTC 13,000- 17,000 Skills : Excellent written Communication MIN Typing speed 30 WPM Location: White field Timings : Rotational Shift { Transport Provided} Interview Process : HR round --- Typing Test --- Versant ---Offer. HR Round – Very good communication Typing Test – Min 25- 30 WPM, Accuracy – 80% Versant – The candidate has to listen and type the words Offer – Offer letter will be rolled in the same day
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